TSNP delivers the high level of support you need to make your software work best for you. Having been in your shoes, we know what it's like to need support now, and to get it from someone who understands your requirements.
We take great pride in our service commitment to our clients. We focus on supporting our clients with quick responses as well as our knowledge of the software. We proactively contact our clients to ensure their satisfaction and comfort with the system.
TSNP provides:
* Software needs analysis
* On-site, classroom, & telephone/internet training
* Software installation & implementation services
* Database setup and conversion services
* Data import/export services
* Ongoing support & consultation via telephone, internet, or on-site
* Customized reporting
* Customized services
* On-site system reviews & data integrity analysis
* Written policy & procedural manuals
* Staff augmentation during special projects or turnover
Support Services
(with Remote Support, a TSNP consultant can remotely access your computer and work simultaneously with you online)
If a TSNP representative is not online, please call TSNP at (866) 879-8767.
